FAQ

Naturally it can feel daunting or confronting to talk about uncomfortable feelings or situations. One of our main priorities will be to create a safe and trusting space, and to pace things in a manageable way. Lots of people feel like this when they first come, but by the end of their first session they feel very comfortable and reassured, and glad that they took the step. Sometimes it can help to have a chat with your psychologist over the phone before you first come in. This is something that we can arrange.

It’s not uncommon for people to feel stuck or perhaps even hopeless about the possibility of achieving change. In our experience, talking to a psychologist can make a a genuine and substantial difference. Psychologists are equipped with strategies that are designed to promote change and healing. We will work with you to build a plan to step your way toward greater peace and contentment. In addition to this, sometimes it really just helps to share your situation with a skillful caring person who is listening and giving their full attention to your experiences.

It’s natural for people to sometimes feel this way, or to want to ‘look away’ from the problems. It’s a brave and courageous step to take the time to explore a problem, understand it, express the feelings, and plan a way through it. Sometimes people feel like focusing on the problem will make them feel worse, but it’s actually the opposite of that. By giving some attention to our problems, a lot of changes can be made that significantly increase wellbeing and better mental health. Positive changes are much more likely to come from these brave steps than from looking away.

If you are referred by a GP under a Mental Health Care Plan, you will be eligible to receive Medicare rebates for up to twenty appointments per calendar year. Medicare rebates are $141.85 for a Clinical Psychologist, and $96.65 for a Generalist Psychologist. Note that our fees are structured so that the out of pocket / gap cost is consistent across all our psychologists.

After hours appointments are available where needed and you can call us to make an appointment at a time suitable to you. Please note that after hours appointments attract a higher cost.

Each session runs for fifty minutes.

Please feel welcome to click our appointment button, call us, or send us an email, and one of our team members will get in touch with you during business hours to discuss an appointment or answer any questions you might have.

If you have private health insurance with ‘extras’ you may be entitled to a rebate. It is worth enquiring with your private health insurance provider to determine your rebate entitlements.

This is something your psychologist can plan with you at the outset of counselling. Normally, we recommend that you commence with weekly sessions, with the aim to transition to less frequent appointments depending on your progress and situation.